Call us: 01 823 9020
info@omnisys.ie
  • My Cart
      was successfully added to your cart.
OmniSys – Keeping IT SimpleOmniSys – Keeping IT SimpleOmniSys – Keeping IT SimpleOmniSys – Keeping IT Simple
  • Home
  • About
    • Our Ethos
    • Our Team
    • Case Studies
      • Clarkes Fresh Fruit
      • Kirkwood Distributors
      • Millmount Healthcare
    • Careers
  • Services
    • Consultancy
    • Infrastructure
    • Security
    • Cloud Services
    • Business Applications
    • Support
  • News
  • Contact Us
  • Live Support

Customer Story: Kirkwood Distributors

“Seeing in real world terms, the benefits of this new way of working, we certainly have a more favourable view of other Cloud service offerings when the need shall arise in the future. We are glad OmniSys are part of our team.”

Kirkwood Distributors are the leading importer of giftware and home decor products. Kirkwood Distributors are one of OmniSys first customers from 2001.

Alan Carroll, Director of Kirkwood Distributors

“Before we knew OmniSys we had been running our main business accounting application for many years on a Novell server based network. We soon began to see limitations as more and more businesses at the time were moving to Microsoft Server based networks. OmniSys were introduced to us as a team who could help plan and implement the migration for us to a new Microsoft Server base for our whole business. Our business is very customer hands on orientated, with us having a long term customer base nation-wide, and the handling of such a migration needed to be as smooth as possible to negate any impact to our clients. We liked that OmniSys displayed to us the same values of care and hands on approach to us as a customer, as we did to ours. From the outset of the project, they took ownership of every aspect of the project, from sourcing the correct hardware for server room, to making sure users at their desks had all concerns and issues dealt with as quickly as possible when they arose. Explanation and familiarisation was all delivered in understandable language which further went to ease users change experience.

Once all was complete we immediately saw improvements in system speed and performance and ultimately all IT advice and direction from that time was covered by OmniSys.  The OmniSys Support Plan monthly system was also a breath of fresh air in a time when other IT Support companies wanted paying a year in advance for service they had not even delivered yet! As time passed from months into years, (and now beyond our first decade), OmniSys became more imbedded in Kirkwood. They helped us introduce digital imaging of all our stock for cataloguing on a 6 monthly basis, culminating in recommending our current digital stock photographer and assisting in us setting up our first internal website.

OmniSys also were able to facilitate our on the road sales team access vital systems, data and emails when nationwide and on multiple trips every year to the far east. OmniSys then in 2005 introduced us to our first Microsoft Terminal Server. This was a huge performance jump for our system. We asked OmniSys to make our main business accounts application as fast as possible, and they suggested Terminal Server as the best way to do so. They said they could not quantify exactly how much until they had our data running on the new server. We had a very simple test. Our month end routine took up to 4 hours to run each month and I used to have to come to the office early on the morning to kick it off. OmniSys arrived on a Thursday evening with our new servers, returned on a Friday morning and told us we would be up and running on the new Terminal Server system after we came back from lunch break. At close of business on the Friday all seemed fine and I returned on the following morning early to test the month end. It ran in about 5 mins! From then on, each recommendation OmniSys have made has been for good reason and has helped us improve our operational process. We have upgraded servers again since then, moved our email in 2012 to Office365 which has meant we have never been without email, even when we suffered various power cuts, storm damage and other normal environmental disruptions. By being able to “test the water” of the Cloud with OmniSys and Microsoft Office 365, and seeing in real world terms the benefits of this new way of working, we certainly have a more favourable view of other Cloud service offerings when the need shall arise in the future. We are glad OmniSys are part of our team.”

The team in OmniSys have always helped me with my own modest personal IT needs, so it was an honour to be asked recently to host a thoroughly enjoyable event of theirs in collaboration with Microsoft. The occasion highlighted their expertise at the cutting edge of modern day technology for companies with BIG technology needs.
Darragh Maloney
RTE Broadcaster
Our company is the biggest of it’s kind in Ireland. We service the farming industry, which is no respecter of time and there are no holidays. OmniSys have always taken absolute ownership of our technology needs and are truly are there for us 24/7 with a beyond the call of duty service when we need it.
Chris Harmon
Country Crest
We have a sizeable sales, service and support team who spend a lot of time on the road nationally. The stability provided by the team in OmniSys is essential to how we maintain our extremely high standards of customer support.
Catherine Hayes, Director
Broderick Bros Ltd

OmniSys logo

Where To Find Us

Unit 2
Finglas Business Centre
Jamestown Road
D11 TH76
Ireland

Get In Touch

Phone: 01 823 9020
Email: info@omnisys.ie

Opening Hours

Everyday: 08:00 - 17:00

Support headphones icon

Live Support

© OmniSys Ltd. | Terms & Conditions | Privacy Policy download here
Website designed and developed by create.ie
  • Home
  • About
    • Our Ethos
    • Our Team
    • Case Studies
      • Clarkes Fresh Fruit
      • Kirkwood Distributors
      • Millmount Healthcare
    • Careers
  • Services
    • Consultancy
    • Infrastructure
    • Security
    • Cloud Services
    • Business Applications
    • Support
  • News
  • Contact Us
  • Live Support
OmniSys – Keeping IT Simple